Welcome to the Comprehensive Benefits Directory Utility Assistance/Disconnect Policies Section

Browse through the directories to find contact details for your State’s Low-Income High Energy
Assistance Program (LIHEAP) and Weatherization Assistance Program (WAP) offices.

LIHEAP assists residents with the cost of home energy. WAP, on the other hand, helps low-income
families reduce their home-heating and cooling bills.

Those who have been disconnected (or at risk of being disconnected) should use the “Utilities
Disconnect” directory so you can ask about your rights or options regarding your situation.

i

Goverment Services
Idaho
No address
Consumer line: 208-334-0300 or 800-432-0369
No Fax
Email: None
Website:
Social Media: None

Goverment Services
Illinois
No address
Consumer line: 800-524-0795 or 217-782-2024 (outside Illinois)
TTY: 800-858-9277
No Fax
Email: None
Website:
Social Media: None

Goverment Services
Indiana
No address
Consumer line: 317-232-2712 or 800-851-4268
No Fax
Email: None
Website:
Social Media: None

Goverment Services
Iowa
No address
877-565-4450
No Fax
iubcustomer@iub.state.ia.us

Website:
Social Media: None

Goverment Services
Kansas
No address
Consumer line: 785-271-3140 (Topeka) or 800-662-0027
No Fax
Email: None
Website:
Social Media: None

Goverment Services
Kentucky
No address
Consumer line: 502-564-3940 or 800-772-4636
TTY: 800-648-6056
No Fax
Email: None
Website:
Social Media: None

Goverment Services
Louisiana
No address
Consumer line: 225-342-4404 (Baton Rouge) or 800-256-2397
TTY: 800-648-6056
No Fax
Email: None
Website:
Social Media: None